Returns & Refunds
How do I cancel my order?
Products are normally dispatched within 48-72hrs of placing an order. If your order has already been dispatched will not be able to cancel your order. 

How do I return an item?
We hope that you will be delighted with your purchase, but we understand that sometimes there may be a reason that you would like to return an item to us. We aim to make this process as simple as possible.

If this is the case, please send the item back to us, in a resellable condition, within 30 days of the delivery date, with a note specifying your full name, email used to place your order, order ID in your confirmation email and the reason for returning the item(s), so we can ensure your credit is accurate.

We accept returns by mail only and you will be responsible for covering shipping costs to return items and shipping charges must be prepaid.

We recommend shipping packages back using tracked shipping where you receive a tracking number, as we are not responsible for lost packages or stolen packages.

Send your package to:

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How do I request a refund?
We hope that you will be delighted with your purchase, but we understand that sometimes there may be a reason that you would like to return an item to us. We aim to make this process as simple as possible.

If you would like to return an item and receive a refund you must let us know within 14 days of receiving your goods. You then have another 14 days to return the goods once you have notified us.

We will process your refund within 14 days of receiving your item(s). Please note that shipping costs are non-refundable.
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